Their locations were able to be discovered
Residents with Ring can submit video footage of thieves caught on their doorbell cameras to the authorities via the Neighbors app. The revelations come after it emerged that the locations of thousands of homeowners with Ring devices can be established using supposedly hidden data held by the doorbell company.
She originally stated that the family had a nice house but became increasingly agitated before saying: 'I'm coming for the baby if you don't answer me, bi**h!' Their 18-month-old son was at home at the time, being cared for by a nanny, when a woman's voice spoke through the device. In October, Jack Newcombe, a father from San Jose, California, spoke about how his Google Nest camera was hacked while he and his wife were at work. There have been increasing reports in recent months of other cameras also being compromised. They have also now increased other security measures in the house including changing their WiFi settings so it is no longer visible to others.ĭesoto County investigators and Ring are now both looking into the identity of the interceptor. The family, who had only had the security camera for four days, have released the footage in order to issue a warning to other parents. 'Honestly, my gut makes me feel like it's either somebody who knows us or somebody who is very close by.' I mean they could have seen all kinds of things. Speaking to WBC, Ashley said: 'They could have watched them sleeping, changing. LeMay (pictured) had installed the Ring security camera in order to watch over her three daughtersĪlyssa's parents re-watched the tape later that evening and Ashley's partner immediately disconnected the camera. 'As a precaution, we highly and openly encourage all Ring users to enable two-factor authentication on their Ring account, add Shared Users (instead of sharing login credentials), use strong passwords, and regularly change their passwords.
Ring also explained that because customers often use the same username and password for their various accounts, 'bad actors often re-use credentials stolen or leaked from one service on other services'. 'While we are still investigating this issue and are taking appropriate steps to protect our devices based on our investigation, we are able to confirm this incident is in no way related to a breach or compromise of Ring's security,' the company said. However, it's unclear if the camera had been hacked by the same man who was yelling at them.Ī spokesperson for Ring shared a statement with WSB-TV that reads: 'Customer trust is important to us and we take the security of our devices seriously. Published: 20:33 GMT, 12 December 2019 | Updated: 20:33 GMT, 12 December 2019Īccording to the couple, their camera had been hacked at least four times since they set it up three weeks ago. In the clip, girl shouts 'who is that?' as a male is heard saying: 'I'm Santa Claus'.Ashley LeMay installed the security camera to watch over her three daughters.
Wake the f**k up!' hacker is heard saying